Company: Our client is a leading BPO company based close to Frankfurt. They provide business solutions to their clients in order to improve their customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology.
They manage one of Germany’s largest automotive giants dealer network in Germany, France, The Netherlands, Sweden, Denmark and Slovakia. This project involves them supporting the European dealers in their local language on post sales support, technical automotive support (mechanical, electrical and electronic) and other issues that may arise within the network.
Role: The position involves advising dealers and workshops on mechanical, electrical and electronic issues regarding their cars, parts and products. You will support customers via phone, email and fax. Some of the work is diagnosing faults, troubleshooting problems, technical advice and support to the dealer network. You will act as the technical contact for electrics / electronics, mechanical and become the Interface between the automotive manufacturers and dealers. This will involve you researching and working with your team to troubleshoot answers and track the appropriate solutions for the dealer network.
Skills: The ideal candidates will possess fluent Danish, Finnish, Norwegian, Swedish, French, Czech-Slovac or Dutch plus have completed an apprentice as a mechanic, electrical engineer, automotive engineer, automotive electrician or service electrician. In addition you will need hands on electrical/electronics skills in a workshop or electronic service role. Candidates with detailed automotive mechanical skills will excel in this role.
Gain: This is a great chance to use your mechanical, electrical and electronic skills in one role. The company will offer you a full training program that will cover all aspects of their products. In addition they will offer you a competitive salary, full relocation package and excellent benefits. If you would like to work for a leading automotive company in Frankfurt, Germany call us or email us and we can arrange an interview.
info@beeswaxeurope.com
BeesWax Europe
+353 1 685 44 48
+31 20 808 3008
+33 182 882 640
+420 22 888 1773
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