Company: As one of the world’s best known gaming companies our client has developed a reputation for designing and releasing the best games on the market. They have over 1100 games that are currently played online by over 10,000,000 customers! They are centralizing their Gaming team in Dublin and are now hiring French gaming technical support professionals.
Role: You will take calls, emails, instant message, chat and “in game” messages from customers. Technical Support team troubleshoots hardware, software and other support issues for customers. These could be a range of queries to do with their game console or other issue. This may be escalation issues from product support, technical queries, installations or various support activities.
Skills: The candidates that we are looking for this role will have good knowledge of PC gaming, MMORPG, games players, games testing or similar games interest or skills. Candidates that have previous IT support, PC support or helpdesk will be at an advantage as you will have supported customers on technical issues. You will need to have native level French or Business fluent French for emails and phone calls.You are a team player and have excellent communication skills.
Gain: This is an exciting opportunity for people who want to work in a challenging GAMING support role with a leading employer that will provide you an excellent training and career progress!
This is a relaxed, trendy and gaming designed facility that focuses on delivering excellent support to their “in game” customers. Fanatical gamers are encouraged to thrive!
Contact BeesWax Europe now to find out more about gaming job opportunities!
info@beeswaxeurope.com
Ireland: +353 1 6854448
Netherlands: +31 202015444
France: +33 171230888
UK: +44 2071363000
Germany: +49 6950071333
No comments:
Post a Comment