Company: Our client is one of Europe’s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions.
Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the technical support or customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service/ technical support career. You will respond to in-game and out-of-game support for their European customer base assisting with bugs, glitches, passwords and general problem-solving.
Skills: Ideally you will be native-level fluent in Dutch with fluent English. Technical Support skills and IT knowledge are required. Experience of working with customers via telephone or face to face is an advantage
Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team, this is for you! DX1834
info@beeswaxeurope.com
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