Company: Our client is a leading outsourcing company that has in excess of 20 years experience providing IT, Customer service and sales support to their global client base. Their core business is supporting world leading companies to stream line their processes and service offerings. Their European Customer Service headquarters is based in Krakow (Poland).
Role: As part of a pan-European team you will work on a B2B project troubleshooting network issues (LAN and Wireless Networks). Alongside with a selection of European network experts you will provide remote technical support and help the company to improve their products as you will replicate customer issues in laboratory environment and provide relevant feedback to the client.
Skills: The ideal candidate will have at least 6months-1 year experience in Network administration and support or IT related academic qualifications. Excellent analytical and trouble-shooting skills are mandatory. Each specialist will be in charge of his country so if fluency in English is mandatory a native fluency Danish is mandatory.
Gain: Improve your technical expertise in network administration and support. Develop your knowledge on a wide range of products market-leader in their area (Network and connectivity). You will benefit from strong product training and enjoy the pleasure of doing a quality technical support where call-volumes will be low and specific. It’s a great opportunity to work abroad and use your language skills. So if you thing this challenge is for you, don’t hesitate and send your CV or give us a call today BeesWax Europe +353 1 68544 48/ +44 20 7136 3000 / +31 202 015 444 / +49 69 5007 1333 / +33 171 23 08 88 / +46 850 163 222
info@beeswaxeurope.com
Showing posts with label Danish IT support jobs. Show all posts
Showing posts with label Danish IT support jobs. Show all posts
Monday, June 28, 2010
Monday, June 21, 2010
Danish and German 1st line customer service in Newcastle DX1874
Company: Our client is a world-class IT company that manufactures, outsources and manages some of Europe’s most advanced IT projects. Their European IT Support and customer service team currently employs over 500 people supporting 20,000 customers. They are now hiring German and Danish professionals to join their team in Newcastle.
Role: Due to continued growth, new positions exist for customer oriented support professionals that can troubleshoot and assist their corporate customer base. This is a detailed role that requires solving 1st line customer problems. You will be the first port of call for corporate clients’ helpdesk queries. You will assess the seriousness of the problem, diagnose, troubleshoot, log and track the case. In either case you will solve or pass the case to a technical IT professional who may be required to solve the problem. This is a great first line support role that is not too technical.
Skills: The ideal candidates will possess fluency in Danish or German and English. In addition, you will need customer service experience or acumen and evidence of working to strict timelines or in challenging circumstances. This is a high-level customer service role that will need organization and multi-taking in order to deliver the service within set parameters.
Gain: If you are looking for a first class customer service role in a business-to-business corporate environment where you will be given responsibility, flexibility and training in order to deliver the best service possible this will light your fire! Fluency in Danish or German and English is mandatory!
info@beeswaxeurope.com
BeesWax Europe
+353 1 6854448
+49 69 5007 1333
Role: Due to continued growth, new positions exist for customer oriented support professionals that can troubleshoot and assist their corporate customer base. This is a detailed role that requires solving 1st line customer problems. You will be the first port of call for corporate clients’ helpdesk queries. You will assess the seriousness of the problem, diagnose, troubleshoot, log and track the case. In either case you will solve or pass the case to a technical IT professional who may be required to solve the problem. This is a great first line support role that is not too technical.
Skills: The ideal candidates will possess fluency in Danish or German and English. In addition, you will need customer service experience or acumen and evidence of working to strict timelines or in challenging circumstances. This is a high-level customer service role that will need organization and multi-taking in order to deliver the service within set parameters.
Gain: If you are looking for a first class customer service role in a business-to-business corporate environment where you will be given responsibility, flexibility and training in order to deliver the best service possible this will light your fire! Fluency in Danish or German and English is mandatory!
info@beeswaxeurope.com
BeesWax Europe
+353 1 6854448
+49 69 5007 1333
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