Dutch Technology Support in Romania DX1866

Company: Our client has centralized their EMEA IT & Customer support operations in Romania. They have several operations centres that support a range of customer service and technical support services. They have 30 + languages and over 1,000 employees in this centre. They have large global clients that they operate technical support services, helpdesk support and customer service solutions for. Current opportunities exist for Dutch & Flemish speakers to join their Romanian team.

Role: This positions are for customer service and 1st line support helpdesk role. The duties include answering calls and emails from corporate customers about their software, hardware or other systems. You will troubleshoot the issues, find solutions or work with the 2nd level team to address the technical or service issues.

Skills: The ideal candidates will possess fluent Dutch or Flemish plus English. Candidates with customer service experience, IT knowledge, Microsoft applications, NT, 2000, Exchange, MCP, MCSE, A+ are relevant for the mix of service and technical roles.

Gain: Full training will be provided, induction support and an International career! Call or email us for more details.

We have positions starting in June/July!

info@beeswaxeurope.com

BeesWax Europe
+353 1 2313100
+31 202 015 444
+44 20 7136 3000

Dutch technical support in North Ireland DX1785

Company: This company have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They are responsible for developing and managing some of the most sophisticated online applications in use by corporations today. With revenues of $25bn+ and customers in over 100 Countries they are regarded as the leader in their field.

Role: A position has arisen for a Dutch or Flemish customer service and technical support agent. You will be responsible for taking calls from existing business customers on a range of issues both product and technical related. These corporate customers will be demanding and it will require you to understand the products, services, offerings and website support portal “inside out”. The customers will be a mix of direct and partner with an array of queries that will keep you constantly learning.

Skills: The ideal candidate will speak either Flemish or Dutch and have experience in customer service, helpdesk, technical support or similar. Candidates with MCP, MCSE, A+ or similar IT qualifications are welcome.

Gain: If you are interested in a varied IT support and customer service role where you can manage a customer base and work with business customers call or email us to find out more!

BeesWax Europe

info@beeswaxeurope.com

France +33 171 230888
Ireland +353 1 2313100
Netherlands +31 202015444

Dutch Technical Support in Utrecht DX1826

Company: Our client is one of the world’s leading Outsourcing companies supporting their European Customer Service and IT clients from their European support centre in Ireland. They have 300+ people supporting customers from all over Europe on a wide range of projects and due to increased business are now seeking additional IT support technicians to join their team.

New positions exist for Dutch-speaking IT professionals to join their Irish IT team supporting their Dutch and Flemish customers on software and hardware issues.

Role: As part of their European technical support team you will support Dutch-speaking customers on a variety of inbound calls requiring you to troubleshoot their IT issues. You will take between 30-65 calls per day that will require you to troubleshoot customer queries regarding technology devices.

Skills: The ideal candidates will speak fluent Dutch and English. Previous IT experience in PC applications, hardware, software, networking or other support experience is required.

Gain: You will be offered a competitive basic salary and training and the chance to work for a major IT company.

Send us your updated CV in word format or call us to, +353 12313100 or +31 202015444 to find out more. DX1826

info@beeswaxeurope.com

Bi-lingual Dutch/French 1st line customer service in Dublin DX1671

Company: Our client is a world-class IT company that manufactures, outsources and manages some of Europe’s most advanced IT projects. Their European IT Support and customer service team currently employs over 500 people supporting 20,000 customers.

Role: Due to continued growth, new positions exist for customer oriented support professionals that can troubleshoot and assist their corporate customer base. This is a detailed role that requires solving 1st line customer problems. You will be the first port of call for corporate clients’ helpdesk queries. You will assess the seriousness of the problem, diagnose, troubleshoot, log and track the case. In either case you will solve or pass the case to a technical IT professional who may be required to solve the problem. This is a great first line support role that is not too technical.

Skills: The ideal candidates will possess fluency in Dutch and French or Flemish and French. In addition, you will need customer service experience or acumen and evidence of working to strict timelines or in challenging circumstances. This is a high-level customer service role that will need organization and multi-taking in order to deliver the service within set parameters.

Gain: If you are looking for a first class customer service role in a business-to-business corporate environment where you will be given responsibility, flexibility and training in order to deliver the best service possible this will light your fire! Fluency in Dutch and French or Flemish and French is mandatory!

BeesWax Europe
+353 1 2313100
+31 202 015 444