Dutch Customer Service and order manager in Dublin DX1892

Company: Our client is a leading US Pharmaceutical company with operations in over 30 countries worldwide. They have 2 Shared Services Centres in Ireland and are supporting their internal and external customers from these centres.

Role: They are currently looking for dedicated and experienced bilingual Dutch customer service coordinators for their multi-cultural contact centre. You will be responsible for many different tasks and can therefore develop the success of the company. You will be working with their Business Clients and ensure optimum customer service. Moreover you will be responsible for order management, complaint handling, billing and regular contact with suppliers. So this is a varied role that does not only include taking calls from customers!

Skills: Ideal candidates will have at least one year experience in a contact centre. You are a good communicator and have excellent writing skills. Furthermore you are able to act quickly and solve problems like they have never existed! A near native fluency in Dutch with excellent English is required for this role!

Gain: This is a great opportunity to join a growing company in Ireland. They will offer successful candidates an excellent salary, continuing education and career advancement. So if you are up for the challenge contact the Customer Service recruitment team in BeesWax Europe and take your career to the next level.

DX1892
info@beeswaxeurope.com
Ireland: +353 1 2313100
Germany: +49 69 5007 1333
Netherlands: +31 202 015 444

Dutch speakers needed for customer support in Belfast, Northern Ireland DX1834

Company: Our client is one of Europe’s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions.

Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the technical support or customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service/ technical support career. You will respond to in-game and out-of-game support for their European customer base assisting with bugs, glitches, passwords and general problem-solving.

Skills: Ideally you will be native-level fluent in Dutch with fluent English. Technical Support skills and IT knowledge are required. Experience of working with customers via telephone or face to face is an advantage

Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team, this is for you! DX1834

info@beeswaxeurope.com

Call BeesWax Europe today to find out more!
Germany +49 69 5007 1333
UK + 44 20 7136 3000
Ireland +353 1 6854448