French customer service in the automotive industry in Frankfurt, Germany DX1946

Company: Our client is a leading BPO company based close to Frankfurt. They provide business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology.

Role: They are managing a major customer support contract for a major German automotive company. New positions have been created on this team supporting Car dealers in Germany, The Netherlands and France. The position involves answering queries from dealerships regarding warranties, accessories, parts and other ad hoc questions.

As part of their French customer service team you will provide French speaking customers with all the information they need via phone and email. You will track the queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible.
This is a varied and complex business-to-business support role that requires organisation skills’, customer focus and sales support qualities.

Skills: The ideal candidate will possess a minimum of 2 years customer service or
sales order management/ processing skills. You will have detailed customer skills, database knowledge and have experience in order tracking and management. In addition you will require fluency in French plus English to native-level fluency (written and spoken). Knowledge of the automotive industry is an advantage!

Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you speak French and would like to work for a leading company in Frankfurt, Germany call us or email us and we can arrange an interview.

BeesWax Europe
+353 1 685 44 48
+31 20 808 3008
+33 182 882 640
+420 22 888 1773

French and German Customer Service in Berlin, Germany DX1953

Company: Our client is a leading IT company that has in excess of 50 years experience providing IT Solutions to their global client base. Employing 20,000 staff and operating in 100 Countries they are one of the worlds most recognized brands.

Their European Customer Service team in Berlin is expanding and they have vacancies for Dutch speakers.

Role: Supporting their business customers you will respond to queries regarding orders, shipment, deliveries and other sales support activities with their largest customers.

The role requires you to have good experience dealing with customers, arranging and prioritizing deadlines and delivering a service.

Skills: The ideal candidate will have at least 1 years customer support, customer facing skills or similar experience. In addition you will need to speak Native level French and fluent English and German level.

Gain: Start dates are very soon with interviews being conducted asap. If you are interested in Dutch customer service jobs in Berlin, please send us your CV or call BeesWax Europe at:
info@beeswaxeurope.com

Netherlands +31 20 808 3008
Ireland+353 1 6854448
UK+44 20 3468 4181
French +33 182 882640

French Customer Service and order manager in Dublin DX1894

Company: Our client is a leading US Pharmaceutical company with operations in over 30 countries worldwide. They have 2 Shared Services Centres in Ireland and are supporting their internal and external customers from these centres.

Role: They are currently looking for dedicated and experienced bilingual French customer service coordinators for their multi-cultural contact centre. You will be responsible for many different tasks and can therefore develop the success of the company. You will be working with their Business Clients and ensure optimum customer service. Moreover you will be responsible for order management, complaint handling, billing and regular contact with suppliers. So this is a varied role that does not only include taking calls from customers!

Skills: Ideal candidates will have at least one year experience in a contact centre. You are a good communicator and have excellent writing skills. Furthermore you are able to act quickly and solve problems like they have never existed! A near native fluency in French with excellent English is required for this role!

Gain: This is a great opportunity to join a growing company in Ireland. They will offer successful candidates an excellent salary, continuing education and career advancement. So if you are up for the challenge contact the Customer Service recruitment team in BeesWax Europe and take your career to the next level.

DX1894
info@beeswaxeurope.com
Ireland: +353 1 2313100
Germany: +49 69 5007 1333
Netherlands: +31 202 015 444