Showing posts with label customer service jobs. Show all posts
Showing posts with label customer service jobs. Show all posts

Thursday, May 27, 2010

French exports customer service in Amsterdam, Netherlands DX1839


Company: Our client is operating in a nice market but in their business they are well known as they are the global market leader. They have expanded progressively over the past 20 years in Europe and the US with operations all over Europe and the US. They have their European centre based in a young and dynamic city just outside Amsterdam!

Role: This role is very challenging customer support role. You will liaise on a daily basis with non-European based internal and external clients to ensure supply and demand of products meeting each other.
In this role you will calculate prices, issue offers and give advice to customers about the documentation package needed, you will also control letter of credits’ orders. Furthermore you will be responsible to troubleshoot any problems and support the management team with ad-hoc tasks.

Skills: To be considered for this role you need to have a good understanding of the meaning, operations and role of an export customer support team. Experience is required but not necessarily needed if you can compensate with a relevant business degree.
You will need to have knowledge of Trade laws and regulations (Exports, Imports and Incoterms). Furthermore you are a real relationship builder and have excellent communication skills both spoken and written. We require a language combination of French and English to fluent level and SAP knowledge.

Gain: This is an excellent opportunity for motivated person who has a genuine interest in making a good career and exploring the lovely Netherlands. Excellent on-site training provided and relocation assistance will be considered for the right candidate. Contact us for an informal conversation

info@beeswaxeurope.com

BeesWax Europe
Ireland +353 1 6854448
Germany +49 69 5007 1333
Netherlands +31 202 015 444

Friday, May 14, 2010

Czech Finance & Customer Support in Romania DX1732.CZ

Company: Our client has centralized their EMEA support operations in Romania. They have several global operations centres that support a range of financial shares service, customer service and technical support services. They have 30 + languages and over 1,000 employees in Romania. They have large global clients that they operate shared service, customer support, technical support services, helpdesk support solutions for. Current opportunities exist for Czech speakers to join their Romanian team.

Role: These positions are for shared service, customer service and 1st line support roles. The duties include answering calls, emails and supporting companies on accounts payable, accounts receivable, technical requests and service requests.

Skills: The ideal candidates will possess fluent Czech plus English. Candidates with customer service experience, some knowledge of finance or IT and an interest in working for a global company where you will learn new systems, processes and support global customer accounts

Gain: Full training will be provided, induction support and an International career!

This offer includes;
• Flight to Romania
• 15 nights accommodation
• Monthly accommodation allowance to cover rent
• Meal vouchers
• Attractive net salary after tax

Approximate cost of living in Romania:
- Rent a 2 bedroom apartment: €300-500 per month
- Rent a 1 bed apartment €200-300 per month
- Rent a Studio 1 room €150-200 per month
- Single ticket for metro, bus or urban train: €0,40
- Coffee in a coffee shop: €1
- Set menu or lunch in average restaurant: €7-10
- Beer in a pub: €1 to 1,20 for a - Bottle: 0,33 cl.
- Dinner in an average restaurant: €10-15 Cocktail in a pub or late dance club: €2
- 1 litre petrol: €1,5 1 packet of cigarettes: €1,5
- 1 soft drink: €1 Cinema ticket at the weekend: €3-4


Call or email us to find out more info@beeswaxeurope.com

BeesWax Europe
+353 1 6854448
+31 202 015 444
+44 20 7136 3000

German-French customer service in Brighton DX1802

Company: Our client has become a household name across Europe and now operates in over 60 countries, employing 50,000 people with annual revenues of $15bn. They have centralised their European Customer Service and Financial Shared Service operations into the South of England. This operation is responsible for over 1 million customers and €6bn worth of annual sales.

Role: Due to customer demands new positions have been created to support their European customers. Their European Customer Service Team is responsible for managing the needs of their English, German and French customers. Customer service representatives are responsible for a particular market and support the needs of their corporate customers in that region. You will take between 20-40 calls per day and troubleshoot the needs of your customers. In addition you will process customer orders, respond to ad hoc queries and develop your relationship with your customers.

Skills: The ideal candidates will possess fluency in German, French and English with customer service or client facing skills. Experience of working in a professional work environment will be an advantage as you will be joining a major employer in the South of England.

Gain: If you are looking for a role where you can use your languages in a professional business-to-business role contact us for more details.

DX1802 info@beeswaxeurope.com

+44 20 7136 3000
+49 68 5007 1333

Friday, August 21, 2009

Enjoy your last week of Summer - your job search starts today!

September is just around the corner and the time has come to go back to work! If you are looking for a job and feel that you have had a long enough break there is good news. Typically, we see a rise in recruitment activity in late August early September as employers start hiring staff. In the contact centre industry and in many international employers the summer is a time when multi-lingual staff move home creating vacancies in call centres & shared service centres across Europe.

Be careful, these vacancies do not last long! There will be multi-lingual customer service, IT Support, sales and finance roles created as a result of this but they will be quickly filled. If you are interested in finding a job in a new location where you can use your languages contact us for more details. We have multi-lingual customer service jobs, multi-lingual accounts and finance jobs, multi-lingual sales jobs and multi-lingual IT Support and helpdesk roles.

Some of the jobs we are interviewing for are:

VacancyReferenceEmail your CV to
Flemish customer service & technical support in Basel, SwitzerlandDX1453csde@beeswaxeurope.com
Danish customer service in Amsterdam, NetherlandsDX1326csnl@beeswaxeurope.com
Dutch IT Support in Dusseldorf, GermanyDX1462itde@beeswaxeurope.com
German customer support in Athens, GreeceDX1352resjobs@beeswaxeurope.com
Dutch customer service in Limerick, IrelandDX1000csirl@beeswaxeurope.com
Arabic/English IT Sales in London, UKDX1463salesuk@beeswaxeurope.com
German IT Sales in LondonDX1439csde@beeswaxeurope.com
Danish customer service in BerlinDX1449csde@beeswaxeurope.com
Sales Team leaders in Manchester, UK – German, Spanish, French & ItalianDX1435csuk@beeswaxeurope.com
Tri-lingual French/German/English in Berlin, GermanyDX1257csde@beeswaxeurope.com

Thursday, May 28, 2009

Hebrew Customer Service & IT Support roles in Athens, Greece - Start ASAP. (DX1352.FR)

Company: We are recruiting for a client that has a new shared service centre based in Greece. They are hiring staff to assist them support their customer base in France. They have customer service and IT support roles for Hebrew speakers.

Role: You will answer queries from customers on a range of product and technical issues regarding their account. These requests will be very varied and may involve sorting account management.

Skills: The ideal candidate will speak fluent Hebrew, plus excellent English. Candidates should have supported customers in a previous role either face-to-face or on the phone and be very confident dealing with business customers.

Gain: If you are interested in a position in Greece with a leading employer this could be for you. The company offers a great training plan, competitive salary plus a flight and initial accommodation to get you set up in Greece. Start the summer in May – send your CV.

DX1352.HE

info@beeswaxeurope.com
Germany: +49 6950071333
France: +33 171230888
UK: +44 20 7136 3000
Ireland: +353 1 2313100

Thursday, June 12, 2008

German Online Gaming in Dublin DX996.DE

Company: Our client is one of the worlds leading online gaming companies. They have developed huge success in online gaming and have over 1,000,000 regular players of their games. They have their European game support team based in Dublin and are now looking to expand this team.

Role: You will be responsible for supporting their online gaming customers on a rang eon in-game issues such as new levels, bugs and purchasing add-ons as well as answering ad hoc support queries.

Skills: The ideal candidates will possess MMORPG and an interest in computer games, online gaming and have good pc skills. Candidates with good customer service or people skills are at an advantage as you will be speaking and emailing customers. In addition you will need native level German as well as fluent English.

Gain: If you ware looking for a job that will allow you expand your online gaming skills and use your German languages please contact us to find out more.

Francesco Lucchese
http://www.beeswaxeurope.com/
Ireland +353 1 2313100 Germany +49 69 5007 1333 UK +44 20 7136 3000