Danish and German 1st line customer service in Newcastle DX1874

Company: Our client is a world-class IT company that manufactures, outsources and manages some of Europe’s most advanced IT projects. Their European IT Support and customer service team currently employs over 500 people supporting 20,000 customers. They are now hiring German and Danish professionals to join their team in Newcastle.

Role: Due to continued growth, new positions exist for customer oriented support professionals that can troubleshoot and assist their corporate customer base. This is a detailed role that requires solving 1st line customer problems. You will be the first port of call for corporate clients’ helpdesk queries. You will assess the seriousness of the problem, diagnose, troubleshoot, log and track the case. In either case you will solve or pass the case to a technical IT professional who may be required to solve the problem. This is a great first line support role that is not too technical.

Skills: The ideal candidates will possess fluency in Danish or German and English. In addition, you will need customer service experience or acumen and evidence of working to strict timelines or in challenging circumstances. This is a high-level customer service role that will need organization and multi-taking in order to deliver the service within set parameters.

Gain: If you are looking for a first class customer service role in a business-to-business corporate environment where you will be given responsibility, flexibility and training in order to deliver the best service possible this will light your fire! Fluency in Danish or German and English is mandatory!
info@beeswaxeurope.com

BeesWax Europe
+353 1 6854448
+49 69 5007 1333

German Senior technical support in Dublin DX1552

Company: Our client is a worldwide leader in database software & CRM applications for business professionals. Their customer base has exploded and millions of users enjoy the fruits of their research and development on a daily basis. Due to this success they are now hiring a German senior technical support analyst.

Role: As part of a pan-European team, in a contract basis, you will work on a B2B project facing average highly skilled clients (IT managers of small structures / medium size IT outsourcer) troubleshooting raid issues. Alongside with a selection of European experts you will provide remote technical support and help the company to improve their products as you will replicate customer issues in laboratory environment and provide relevant feedback to the client.

Skills: The ideal candidate for this position is a Microsoft Certified Systems Engineer with at least 2-3 years experience in hardware / software support, PCP and good command of MS. Preferably experience in remote support at a 2nd / 3rd level. Knowledge of every different aspects of the network administration (hard- and software) in addition to a willingness to learn about state-of-art equipment. Excellent analytical and trouble-shooting skills are mandatory. Each specialist will be in charge of his country so if fluency in English is mandatory a native fluency in German is mandatory.

Gain: Improve your technical expertise in support. Develop your knowledge on a wide range of products market-leader in their area. You will benefit from strong product training and enjoy the pleasure of doing a senior technical support as the call-volumes will be low and specific. They offer a salary of €32,000-35,000 in a temporary contract basis. It’s a great opportunity to work abroad and use your language skills. So if you thing this challenge is for you, don’t hesitate and send your CV or give us a call today +353 16854448/ +44 20 7136 3000 / +31 202 015 444 / +49 69 5007 1333 / +33 171 23 08 88 / +46 850 163 222

info@beeswaxeurope.com

German IT Sales roles available in South Germany DX1850

Company: Our client is a market leader and trusted partner in providing the single most comprehensive IT management solutions in the industry. With its roots in work and resource management they’ve pioneered in the late 80s what is now called portfolio management.

Role: New roles exist in their German IT sales team to join a growing team of technology sales professionals selling their range of software and services to customers. The role requires you to manage a defined set of existing customers and work with marketing and lead generation to win new customers. Your day will involve client account management, following up on new leads, researching new customers and making appointments and arrangements for demonstrations.

Skills: This is a role for a sales professional with knowledge and experience of the IT industry. Candidates with 2+ year’s software, hardware, maintenance and renewals or account management are preferred. You must be able to demonstrate a track record in sales, target driven mentality and a keen interest in developing a sales career in Germany as part of their German Sales team. Native fluency in German is required!

Gain: Excellent basic salary, bonus + commission to attract the best. Successful candidates will have the opportunities to move into field sales or sales management.
Salary Basic between €30-40k +€24k bonus.

Call one of our Multi-Lingual Sales recruiters at BeesWax Europe to find out more:
info@beeswaxeurope.com

0049 69 5007 1333
00353 1 685 4448

German Senior Software Sales in Dublin DX1841

Company: Our client is a datawarehouse and business intelligence provider that has pioneered world class analytic databases that help solve data management issues and some of the worlds most complex data projects. Their solutions offer clients open source, SME and Enterprise level solutions that can be adopted to companies of most sizes. They have witnessed a large increase in uptake of their latest release and are now seeking to maximize this opportunity by hire a lead sales professional.

Role: A new position has been created for a senior sales professional that is interested in selling complex technology solutions to EMEA customers. The role will be to follow up inbound leads, develop a market and territory plan and execute your sales strategy. This is a revenue generating role that will allow you to develop your own sales, work with global marketing to leverage existinmg relationships and embark on strategic marketing plans that will contribute to sales.

Inside sales are responsible for following up on leads, gathering requirements, pitching services and products, presenting web demos and closing the sale. This is a complete sales life-cycle role where you will manage the client from acquisition to close.

Skills: The ideal candidate will possess 3-5 years software sales, preferably in a technical sales role, where you will have managed your own customer acquisition, performed inside sales and account management and closed deals. In addition you must be familiar with the IT industry, business intelligence, Database management softwares, Data warehousing and software lifecycles. This is a complex product that will require in-depth IT knowledge and experience.
To apply for this role you need to be a fluent German speaker with good English knowledge.

Gain: If you are looking for a senior sales role where you can manage the complete sales life cycle as part of a new EMEA sales team contact Beeswax Europe. Send us your CV to find out more about this vacancy and more German sales jobs available in Europe!

BeesWax Europe
+353 1 2313100
+49 69 5007 1333
info@beeswaxeurope.com

German Customer Service & Technical Support in Eindhoven €1,700-1,900 p/m plus bonus

Company: Our client is a global technology and electronics company that is known for their innovative and leading edge business and consumer products. They have developed a suite of products that are innovative, offer many features and their market share is the fastest rising in EMEA and Asia. They have a customer service and technical support centre based in The Netherlands where they support their corporate customers on their range of products. A rise in sales has meant the need to expand their team that supports these products and positions now exist for Fluent German speakers to join their support team in Eindhoven.

Role: As a member of their customer support team you will answer calls, emails and queries from customers on the complete range of products. You may be supporting pc’s, laptops, DVD, peripherals in both German and English. The position is Monday to Friday 09.00-17.00 and will require you to troubleshoot on a range of support queries on product, technical and service related issues.

Skills: The ideal candidates will speak fluent German and English. Fluency or knowledge of Dutch is an advantage. Candidates with previous experience in technical support, helpdesk, customer service or similar will thrive!

Gain: The company offers a competitive salary + 25 days holidays and comprehensive benefits. Call or email us to find out more.

info@beeswaxeurope.com

+353 1 685 4448
+31 202 015 444