Wednesday, April 6, 2011

Getting past the job adverts –understanding the recruitment process!

In a day where online recruitment and volume applications are the norm your recruiter will be able to give you honest feedback on your fit for a certain position or company. Many candidates are not aware of the CV volumes that agencies and employers receive. Up to 78% of the CVs we receive for a role are materially incorrect, by this we mean there is a serious error in the application eg the person does not have a visa, cannot speak the advertised languages or has no prior experience in the role. The growth in applications can reduce the feedback candidates receive as recruiters are overwhelmed.
To avoid this you need to do 2 things:

1. Apply for targeted and relevant roles that you have experience in. This will more likely result in you receiving feedback and getting into the interview process.
2. Follow up by email/phone to make contact with the advertiser. Applying by email does not guarantee receipt!

All too often the application process is complicated by pre-screening questions, faceless forms and submittals and the personal contact has been lost. Candidates seeking employment who call the advertiser receive direct response and may quickly get themselves pushed onto the shortlist. Interest and motivation still counts for a lot!

The advantage a recruiter offers a candidate is that they can give you information in addition to the “vanilla” job description. Your recruiter can tell you about the complete interview process, how to handle yourself, who will be conducting your interviews, how to prepare for the questions as well as example questions and other details that may not be available. Recruiters may know who has been rejected and why, preferences of a hiring manager, targets, etc. Applying for jobs directly or recruiters that cannot tell you these details makes the job of navigating the interview process all the harder.

When applying for your next job take stock of what exactly it is you want to do. Apply for roles that are relevant and personalize the application possibly following up with an email or phone call. If using a recruitment agent ask them about the interview process, who is involved, how long it takes, how many other people are in consideration, what the precise preferences are and/ or targets. If your recruiter does not know the answer they can call the client and get the information for you. Using the recruiter as an intermediary is a great way of getting to know as much about the role as possible and increasing your chances of success. Remember, a good recruiter will ask questions and should be happy to do so on your behalf, just remember to keep it professional!

Danish 1st line technical support in Dublin €21000-21500 DX2574

Company: Our client is a worldwide leader in database software & CRM applications for business professionals. Their customer base has exploded and millions of users enjoy the fruits of their research and development on a daily basis. Due to this success they are now hiring Danish speaking technical support agents for their Dublin office to support their growing Danish customer base.

Role: You will be responsible for handling incoming calls from customers in Danish regarding technical support queries. You will need to track and resolve or escalate these calls to 2nd or 3rd line depending on the nature of the query. In order to provide a good service you will need to utilize hotline tools and knowledge management systems for diagnosing and solving their support issues.

Skills: The candidate we are looking for will have some passion to IT. He/ She can be freshly graduated with very good computer knowledge.

The candidate will need:
• 1 year IT supports experience.
• Fluent Danish spoken and written.
• Knowledge of operating systems.

Gain: If you are looking for a challenge and you need a trampoline to start your career in IT, this job is just perfect for you.

Company can offer

• Great salary for start
• Long career
• Great development program
• Relocation help for the right candidate
• Good location
• Gym
• Amazing benefits

info@beeswaxeurope.com

BeesWax Europe
+353 1 6854448
+31 20 808 3008
+49 69 5007 1333
+44 20 3468 4181

Tuesday, April 5, 2011

Recruitment Consultant roles in Dublin, London, Amsterdam & Prague!

We are expanding our team and are currently hiring experienced recruitment consultants for Dublin, London, Amsterdam and Prague. Our team specializes in multi-lingual recruitment focusing on Contact Centre, Shared Service, IT, BPO, Gaming & Sales roles based across EMEA.

We have opportunities for:

• Gaming Recruiter: This role based in Dublin will focus on the MMORPG and igaming markets. Developing our client base in the UK, Ireland, Germany & Southern Europe this team will market their service and deliver to clients in this sector. Previous Recruitment sales or sales within the industry is required!
• Technology Sales Recruiter: We have a position in Dublin for an Inside sales Recruiter. The Sales team specialises in positions in lead generation, inside sales, account management, maintenance and renewals and pre-sales. We are interested in hiring experienced inside sales or recruitment professionals interested in this market.
• Business Development: We have a new client Acquisition team that will focus on key accounts and Enterprise customers. This team will target named clients and clients in key markets/geographies to onboard them. The role requires previous phone sales skills, negotiation, closing skills and the ability to make presentations and pitches.
• Amsterdam & Prague: BeesWax Europe is opening local markets to allow us develop closer ties with clients. These teams will incubate in Dublin and transfer to their new office. We are interested in hiring Dutch and Czech speaking recruiters that are interested in working in Dublin and transferring to the new office. Previous Recruitment sales is required for these positions.
Contact BeesWax Europe if you are interested in finding out more.

German reservations agent for leisure company in Belfast, Northern Ireland DX2569

Company: Our client is one of Europe’s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions.

Role: Opportunities now exist at their Belfast operations centre to support their German customer base. As a member of the German reservations team you will support new and existing clients on questions regarding their reservations and helping them through the sales process.

This is a role that will require you to demonstrate ability to customer retention and customer loyalty engagement

Skills: The ideal candidate will possess Fluent German and have 6months-1 year customer service experience. We are looking for a professional with excellent telephone manners and communications skills. He/She will be computer literate and fast learner.

Ideally He/She will have previous experience in sales and/or reservations.

Gain: If you are looking for a role where you can work dealing with customers and using your German languages in Belfast call us to find out more.

BeesWax Europe
info@beeswaxeurope.com
+353 1 685 4448 / +44 20 3468 4181

Monday, April 4, 2011

Inside Sales Manager in Amsterdam DX2492

Company: Our client is a US Technology giant that has centralized their EMEA Inside Sales Team in Amsterdam. They have recently developed their European sales team from Amsterdam and now wish to grow this team to take advantage of market opportunities.
They are selling complex hardware and software from Amsterdam into the UK, South African, German, French, Italian, Norwegian, Danish, Finnish, Swedish, Romanian, Bulgarian, Serbian & Croatian markets. The team operates channel and direct sales approaches.

Role: There are openings for technical Inside Sales manager professionals to join their Amsterdam team. This team is responsible for selling their hardware and software services and solutions to customers across Europe. Their inside sales team work closely with lead generation, Country Marketing and in-country sales teams to drive revenue.

Current opportunities are for fluent English speakers inside sales professionals to sell to the English speaking markets. This is a sales management role that involves managing a team of IT sales professionals. The sales manager will manage the sales team, setting targets, driving revenues, assisting with sales development & sales methodologies. Alongside with that he/she will be hiring and coaching new staff.

Skills: To be considered for this role you will need to be a fluent English speaker and have a track record in managing a sales team. Candidates should be able to demonstrate 2-5 years sales management as well as a background in sales. Candidates that have worked in IT sales or telesales operations are preferred as the environment is very sales focused requiring solid sales management.

Gain: This is a great opportunity to join a leading US Tech company that is growing their Sales team in Amsterdam. If you want to join a company where you will be part of a new management team apply today! Salaries to €80,000 OTE.

info@beeswaxeurope.com

BeesWax Europe
00353 16854448
0031 20 808 3008
0049 69 5007 1333
0033 182 882 640

Friday, April 1, 2011

Eclipse tools developer in Cork DX2563

Company: Our client has a software development centre in Cork and provides a challenging and rewarding professional environment for cutting edge software development. One of Europe’s best known solution supplier for safe automation they provide individual, overall solutions.

Role: Opportunities now exist at their Cork office for an experienced Eclipse Developer. Your task in this role will be developing software products, providing the human interface into the control of industrial automation devices.

Skills: To apply for this position you will need:
• 2 years experience with in Object Oriented Application Development in Java.
• Eclipse plug-in development including experience in core platforms
• Exposure to computer animation using graphical frameworks.
• Discipline in software development principles such as unit testing and UML.
• Experience in Swing/AWT
• Embedded systems development experience using J2ME or similar technologies
• Industrial application/SCADA systems experience
• Experience in Visualisation Systems
• Working knowledge of German would be a distinct advantage.


Gain: If you are looking for a role where you can take advantage of excellent salary and benefits, work on exciting projects and be part of a European team, this is for you! Send us your updated CV or call BeesWax Europe today

info@beeswaxeurope.com

Ireland: +353 1685 4448
UK: +44 20 3464 8481
Germany: + 49 69 5007 1333

Thursday, March 31, 2011

Greek B2B Senior Customer Service in Prague, Czech Republic DX2152

Company: Our client is a leading brand name in their industry. They are one of the best known coporations in the US and have recently centralised their European Customer Service and Financial Shared Service Centre in Prague, Czech Republic.

Role: New positions have been created on their European customer service team to support their Greek business customers on their products and services. You will support the Greek market on email, instant message and phone calls in Greek language.

Skills: The ideal candidate will possess a minimum of 1 years Customer service skills, native level Greek plus excellent written and email skills. Candidates that have support business customers on products or services that are high value or complex are preferred as you may be working with senior client contacts.

Gain: This role will offer you the chance to work in a dynamic support team where you will be trained on the products, services, systems, databases and their industry. Excellent salary, benefits and relocation await your move to Prague.

info@beeswaxeurope.com

BeesWax Europe
+420 22 888 1773
+34 931 815 635
+353 1 685 4448
+44 20 3468 4181
+33 182 882 640